About CloseLyt
CloseLyt is a cloud-based CRM and business management platform operated by Next Code Digital Solutions Private Limited.
CloseLyt helps businesses manage
- Leads
- Customers
- Sales pipelines
- Follow-ups
- Tasks
- Employees
- Customer information
- Marketing leads
- Reports and analytics
- Third-party integrations
Features may change or be added over time.
Account Registration
Users must provide accurate information when creating an account.
Users are responsible for
- Maintaining login confidentiality
- Protecting account access
- Managing authorized users
- Activities performed through their account
Business Workspaces
Organizations may create workspaces and invite employees or authorized users.
The organization is responsible for
- User management
- Permissions
- Employee access
- Data entered into the workspace
- Compliance with applicable laws
- Removing users who should no longer have access
Customer Data
Customers retain ownership of business and customer information uploaded to CloseLyt.
Customers grant CloseLyt a limited right to process that information as necessary to:
- Provide the service
- Store and display information
- Process integrations
- Provide support
- Maintain security
- Perform backups
- Maintain reliability and functionality
CloseLyt does not obtain ownership of customer data merely because the customer uses the platform.
Meta Integration
CloseLyt may allow customers to connect
- Facebook Pages
- Instagram business assets
- Meta Business assets
- Meta advertising accounts
- Meta Lead Ads
- Meta Conversions API
Availability depends on Meta APIs, permissions, policies and CloseLyt's implementation.
Meta Lead Ads
Authorized Meta Lead Ads leads may be imported into CloseLyt.
Customers are responsible for
- Advertisements
- Lead forms
- Privacy notices
- Collection and use of lead information
- Communications with leads
- Compliance with applicable marketing and privacy laws
Meta Conversions API
Where enabled, CloseLyt may send selected conversion or business events from the CRM to Meta through Meta Conversions API.
Customers are responsible for ensuring that
- They have appropriate rights to use the information.
- Configured events are accurate.
- Their use of CAPI is lawful.
- Their use complies with Meta requirements.
CloseLyt does not guarantee that Meta will accept, match, attribute or optimize every event transmitted through CAPI.
Third-Party Services
CloseLyt may integrate with third-party services, including Meta, payment providers, cloud infrastructure providers, email providers, analytics providers and other business tools.
Third-party services may have independent terms, policies, limitations, outages or changes.
CloseLyt is not responsible for changes made by third-party platforms that affect an integration.
Acceptable Use
Users must not use CloseLyt to
- Violate applicable laws
- Commit fraud
- Send unlawful spam
- Harass or threaten people
- Distribute malware
- Attempt unauthorized access
- Circumvent security controls
- Abuse APIs
- Improperly scrape or extract data
- Store unlawful content
- Infringe intellectual-property rights
- Misuse Meta data
- Use another business's Meta account without authorization
- Violate Meta policies
- Interfere with CloseLyt infrastructure
Advertising and Marketing Compliance
CloseLyt does not guarantee that advertisements, lead forms, marketing messages or campaigns created or managed by customers comply with Meta policies, advertising laws, privacy laws, anti-spam requirements or consumer-protection laws.
Customers are responsible for their marketing activities.
Subscriptions and Fees
Paid CloseLyt features may require a subscription.
Prices, billing periods, limits and included features will be displayed through the relevant subscription or pricing page.
Unless otherwise stated
- Fees are charged according to the selected subscription.
- Applicable taxes may apply.
- Subscription fees are generally non-refundable except where required by law or expressly stated.
- Non-payment may result in suspension or restriction of paid features.
Free Trials
If CloseLyt provides a free trial, the applicable trial period and features will be shown during signup.
CloseLyt may change or discontinue trial programs.
Service Availability
CloseLyt aims to provide reliable service but does not guarantee uninterrupted availability.
Temporary interruptions may occur because of
- Maintenance
- Updates
- Security incidents
- Infrastructure problems
- Third-party service outages
- Internet failures
- Force majeure events
Changes to the Platform
CloseLyt may modify, improve, add or remove features.
Third-party integrations may change when third-party platforms modify APIs, permissions, policies or technical requirements.
Data Backup
CloseLyt may maintain backups for operational and security purposes.
Customers should maintain appropriate copies of important business information.
CloseLyt does not guarantee recovery of every deleted or corrupted item.
Intellectual Property
CloseLyt and its underlying technology, software, designs, interfaces, trademarks, logos and documentation are owned by or licensed to Next Code Digital Solutions Private Limited.
Customers receive a limited, non-exclusive, non-transferable right to use CloseLyt during their authorized access period.
Customers may not copy, reproduce, modify, reverse engineer, resell or commercially exploit CloseLyt except where expressly permitted.
Customer Content
Customers are responsible for information uploaded to CloseLyt.
Customers confirm that they have the necessary rights and permissions to use such information.
Privacy
Use of CloseLyt is also governed by the CloseLyt Privacy Policy.
Security
CloseLyt implements reasonable security measures designed to protect the platform and information processed through it.
Customers are responsible for maintaining account security and controlling workspace access.
Suspension or Termination
CloseLyt may suspend or terminate access where reasonably necessary because of:
- Serious violation of these Terms
- Fraudulent activity
- Security threats
- Unauthorized access
- Non-payment
- Illegal activity
- Platform abuse
- Violation of applicable third-party platform requirements
Where appropriate and legally permitted, notice may be provided.
Disconnecting Third-Party Integrations
Customers may disconnect third-party integrations where supported.
Disconnecting an integration generally prevents future data exchange through that integration but does not automatically delete information previously stored in CloseLyt.
Disclaimer
To the maximum extent permitted by law, CloseLyt is provided on an "as available" and "as is" basis.
CloseLyt does not guarantee
- Continuous availability
- Error-free operation
- Permanent availability of third-party integrations
- Meta approval or continued availability of integrations
- Acceptance of every Meta API request
- Delivery of every advertising lead
- Matching or attribution of every CAPI event
- Improvement in advertising results
- Increase in sales or revenue
Limitation of Liability
To the maximum extent permitted by applicable law, CloseLyt will not be responsible for indirect, incidental, special, consequential or loss-of-profit damages arising from use of the service.
Where legally permitted, CloseLyt's liability will be limited to the amount paid by the customer for the CloseLyt service during the applicable period giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded.
Indemnification
To the extent permitted by applicable law, customers agree to defend and indemnify CloseLyt and Next Code Digital Solutions Private Limited against claims, losses, liabilities and expenses arising from:
- Misuse of CloseLyt
- Violation of these Terms
- Violation of applicable law
- Unauthorized use of third-party accounts
- Violation of another person's rights
- Marketing activities
- Customer data
- Use of Meta or other third-party integrations
Confidentiality
Both parties may receive confidential business or technical information while using or providing CloseLyt.
Each party will use reasonable measures to protect confidential information and will not disclose it except as necessary to provide the service, comply with law or as otherwise permitted.
Governing Law
These Terms shall be governed by the applicable laws of India, subject to mandatory legal requirements.
Changes to These Terms
CloseLyt may update these Terms from time to time.
Material changes may be communicated through the website, application or other appropriate means.
Contact
Next Code Digital Solutions Private Limited
Product: CloseLyt